Skip to Content (press ENTER)

CORONAVIRUS UPDATE: Stay up to date on measures we are taking to keep our customers and employees safe. Learn more

If you are a retail store and have run out of cylinders, fill out this form to request a delivery.

Local Office
    Office Info
    We have located you in (Change zip)

    Header Skipped.

    Frequently Asked Questions

    We hope we can answer your AmeriGas Propane Exchange Questions here. Below you will find the top questions asked by our customers.

    Top Questions

    Tank Storage

    Where can I store my propane tank?

    • NEVER store or place a propane cylinder indoors or in an enclosed area such as a basement, garage, shed, or tent.

    • NEVER store or place a propane cylinder in an area of excessive heat (120 degrees or higher) or near a stove, fireplace, or other heat source. The heat builds up pressure inside the cylinder, which may cause the pressure relief valve to release propane. Flash fires or explosions can result from exposing cylinders to heat.

    • NEVER store or place a spare cylinder under or near a barbecue grill.

    • DO NOT smoke or have any ignition sources such as flames or spark producing electrical tools in the area while handling or transporting cylinders

    Generic Questions About Our Tanks

    How long will my AmeriGas tank last?

    Your tanks usage time will depend on various factors:  

    • Temperature and size of your grill 

    • Energy requirement of your appliance  

    • Demand on the tank (higher settings, colder weather, etc.) A mid-sized grill under average use will typically last about 15 hours.

    Tank Safety

    What do I do if I smell gas or suspect a leak?

    If you smell gas, and it is safe to do so, turn off the cylinder valve, turning it to the right (clockwise). If you are unable to turn off the valve, immediately leave the area and dial 911 or call your local fire department. Before you use the grill again, have a qualified service technician inspect your grill and cylinder.